EESSIS® - computer PC workstation maintenance contracts

 

Workstation Managed IT Services

The EESSIS Workstation Managed IT Services (maintenance contract) program provides affordable proactive IT management and support to growing businesses. Utilising our unique framework for providing managed IT services, EESSIS provides a range of proactive services to keep your computer systems up and running and your people and business productive.Computer Maintenance Contracts Windows 7

Features

  • Site Assessment and Inventory
  • Proactive Service
  • Management and Status Reporting
  • Best Practice Driven
  • Automated and Reliable
  • Rapid Response

Benefits

  • Reliability
  • Security
  • Consistency
  • Productivity
  • Cost Management and Control
  • Performance
  • Managed Expansion and GrowthComputer Maintenance Contracts Windows XP
  • Guranteed Support Response

Our goal is to serve as your technology partner with a focus on providing solutions. We use a consultative approach to evaluate your business and technology needs and then advise on the best solutions for your current and future needs. EESSIS can save your organisation time and money through better use of appropriate technologies

Service and Deliverables to Keep Your System running correctly
The Workstation Managed IT Services program provides the critical tasks to keep your system up and running. Tasks conducted by our Managed Services engineers to enable workstation managed IT services include:

  • Site Assessment
  • Review system infrastructure and network security policies
  • Network Consistency
  • Bring infrastructure and systems to a known state, install applications, patches, or updates required
  • Site Database
  • Inventory database containing your system hardware and softwareComputer Maintenance Contracts Microsoft Office
  • Review Managed Service Activities
  • Service and support procedures and the parameters of the service.

On-going Managed Services include:

  • User Account Management
  • Security Patch Management
  • User Policy Enforcement
  • File System Management
  • Comprehensive Microsoft Office Support
  • Software License Reporting
  • Client Network Configuration Management
  • 24x7 Workstation Monitoring
  • Disk Space, Partition and Usage Management
  • Software Deployment
  • Anti Virus Management and Removal
  • Spy Ware Management and Removal
  • End User Remote Control
  • Management Reporting
  • System Inventory ReportingComputer Maintenance Contracts Windows Vista
  • Printer Management

 

  Guaranteed Rapid Response

  • Response callout times from 1 hour to 8 hours guaranteed
  • Instant Remote Support
  • 24/7 365 days support always available

Disaster Recovery Coverage in accordance with the Managed Server Level Agreement

  • Hardware Failure – The warranty coverage from your hardware vendor will get you back to a C: prompt, we’ll take you the rest of the way at no cost to you!
  • OS Security Exploitation – If your OS goes down due to vulnerability exploit, we’ll bring it back up – at no cost to you!
  • Virus Infection – If your server is exploited by a virus and goes down – we’ll bring it back up, at no cost to you!

Fully qualified it support
By using eessis®, your business will gain superior technical support from a reputable IT solutions company with a proven ability to fully support a wide range of business types. eessis® are Microsoft Gold Certified Partners with seven additional competences including recognised competences for supporting small to medium size businesses (1 to 1000 users)


Experience
As well as our immense list of qualifications we have several years’ worth of experience supporting third-party applications such as; Sage Accounts, Intuit Quickbooks, Hotel Exec, LawWare, aBillity, Act!, Service Desk and more. Of course we support as standard Microsoft technologies such as; XP, Vista, Windows 7, Windows Small Business Server, Windows server, SQL Server, ISA and all Office suites. Computer Maintenance Contracts Microsoft Office 2010 Pro


Security
We can dramatically reduce the likelihood of security problems developing throughout your entire network by using a proactive support approach – this means 24 hour monitored server systems with attack alerts and events retrieved by eessis® every 30 seconds.

eessis® provide rapid response, professionalism and overall an excellent support experience. Let us prove our ability and bring that “Breath of fresh air” to your business!

Computer Maintenance Contracts

Get in touch today to find out how we can help support your computer systems

Call 0844 800 9188 or email us